Terms & Condition

Welcome to Aromi – Artisan Luxury Creations
These Terms and Conditions govern your use of our website and the purchase of products from us. 
By accessing our website and placing an order, you agree to be bound by the terms outlined below. 

1. About Us 
This website is operated by: 

Aromi – Artisan Luxury Creations 
Lytchett House 13, Freeland Park, Wareham Road, 
Poole, Dorset, BH16 6FA, United Kingdom. 

If you have any queries, please contact us at: 
📧 office@aromi-shop.com 
📞 +44 (0)xxx xxx xxx 

2. Eligibility to Purchase 
To place an order with us, you must be: 

  • At least 18 years of age 
  • Legally capable of entering into a binding contract 
  • Providing accurate and complete personal details (including a valid delivery address and contact information) 

3. Product Information 
We take great care to ensure that all descriptions, images, and prices of products are accurate. 
However, as many of our products are handcrafted, slight variations may occur. 

  • Images are for illustrative purposes only. 
  • Product weights and sizes are approximate. 

4. Ordering Process 

  • By placing an order, you are offering to purchase a product subject to these Terms and Conditions. 
  • We reserve the right to refuse any order placed with us. 
  • Order acceptance and completion of the contract between you and Aromi – Artisan Luxury Creations will occur when we dispatch the goods to you. 

5. Prices and Payment 

  • All prices are in British Pounds Sterling (£) and inclusive of VAT (where applicable). 
  • Delivery charges are additional and will be clearly displayed at checkout. 
  • Payment must be made in full at the time of ordering through our secure checkout system. 

6. Delivery 
Please refer to our Delivery Policy for detailed information. 
We are not liable for delays caused by external courier services. 

7. Returns and Cancellations 
Please refer to our Returns Policy for full details of your rights to return goods and cancel your order. 

8. Liability 

  • We are not responsible for any loss or damage resulting from your use of our website or goods purchased, except where such liability cannot be excluded by law. 
  • Our total liability for any claim arising shall not exceed the price of the goods supplied. 

9. Intellectual Property 
All content on this website — including text, graphics, logos, images, and software — is the property of Aromi – Artisan Luxury Creations and is protected by copyright laws. 
You may not reproduce, copy, or exploit any part of the site without prior written permission. 

10. Privacy and Data Protection 
Your privacy is important to us. 
Please refer to our Privacy Policy for information about how we collect, use, and protect your personal data. 

11. Amendments to Terms 
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. 
Any changes will take effect immediately upon posting to the website. Continued use of the site will signify your acceptance of any amended Terms. 

12. Governing Law 
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. 
Any disputes shall be subject to the exclusive jurisdiction of the English courts. 

🌿 Thank you for choosing Aromi Artisan Luxury Creations 🌿 
Your trust inspires us to craft excellence every day.